SCO resellers are burying
their heads in the sand when it comes to the firm's controversial legal claims
over ownership of key elements of Linux source code, and are focusing instead on
the quality of its operating system.
"I kind of close my eyes to it," said Craig Holmes, a systems analyst with
Arlington Industries, in a reference to the legal
claims. "SCO is a solid company."
He cited the stability of SCO's OpenServer, which results in a very limited
need for support, as the reason why he is prepared to keep investing in the
software despite SCO's declining revenues.
Even if the company did go out of business, Holmes claimed that he would be
comfortable running the software without any access to support.
Holmes was the only one of several resellers at the annual
SCO Forum in Las
Vegas who was willing to talk on the record to
vnunet.com about the impact of the firm's
legal proceedings.
Others feared the consequences of talking about the software vendor, or cited
a policy of not commenting on vendors in the media.
SCO claims ownership of the so-called AT&T Unix source code and alleges
that Linux developers copied parts of the code. The vendor
filed a lawsuit against IBM in 2003, demanding more than
$1bn in damages for alleged copyright violations.
The suit has made SCO a pariah in the software industry. One reseller
complained that he did not even want to hear about the litigation anymore. "
Just tell me when it's over," he said. "A five minute update is enough for me."
Few resellers said that they had lost deals because of the litigation.
Especially in the small and medium business space, SCO's core customer group,
customers often do not even know that they get a system using SCO software
through their reseller.
Asked why he still uses the software, one reseller, who asked to remain
anonymous, said: "The uptime is unprecedented." He knew of only one case where
his bid was denied because it included SCO software.
Jeff Hunsaker, general manager of SCO's Unix division, acknowledged that
sales have been hurt by the lawsuits.
"We cannot mix innovation with litigation. The noise that has arisen because
of us suing IBM over this issue has been damaging to our core business," he told
vnunet.com.
Hunsaker added, however, that the recent introduction of OpenServer 6.0 is
helping him to win back business.
"That initial setback occurred. It has taken us a good year and a half [from
when we filed the lawsuit] to get back into the mindshare of customers to
realise that we are a technology company."
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