HP has unveiled a
new line of printers and services that will drive its Print 2.0 campaign.
Print 2.0 was
announced in May
as an way to link HP's traditional printer offerings with web 2.0 services and
network applications, and to push into commercial printing.
HP also announced a new service designed to integrate printing into web 2.0
services such as
blogs and
online photo albums. Users will be able to order custom prints and bound
books from online photo archives, for example.
To support the strategy, HP kicked off a 'mashup' campaign that allows users
to integrate their own creations into graphic designs from
Burton
Snowboards,
Gwen
Stefani and
Paula
Scher.
HP has also upped its multi-function offerings for small and medium
businesses, rolling out a laser jet printer with beefed-up networking
capabilities.
The company is attempting to present the printer as an IT network device,
according to
Forrester
Research analyst Frank Gillett. "HP is saying that printers are a neglected
IT resource," he said.
The analyst told
vnunet.com
that HP's new strategy could help redefine printers as active components in
managing such things as document security and standards compliance, rather than
simply a method to put content on paper.
The common thread between the consumer and SMB strategies is what Gillett
calls a switch from 'analogue' printing, where customers simply print out
finished products, to 'digital' printing, where the printer becomes part of the
creative process.
"HP is thinking broadly about how to improve the experience with printer
customers and how to bring in new customers," he said.
The new campaign is driven, in part, by a sputtering printer market for HP.
Gillett noted that HP's printing branch grew by a meagre 10 per cent in the past
quarter.
"The pitch today was that even though HP is strong as a 'printer' vendor, it
is not as strong as a 'printing' vendor," he said.
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