Mega outsourcing deals lose their shine

Difficult to finance and too risky, say market watchers

Written by Gareth Morgan

Consumer goods giant Procter & Gamble's (P&G) decision to opt for multiple partners for its £5bn outsourcing project may signal the end of outsourcing 'mega-deals', according to analysts.

Market watcher Ovum Holway has warned the number of large outsourcing contracts given to a single vendor will decline in future, as such deals are risky and difficult to finance.

P&G had planned to outsource all of its back office functions with EDS. But a profit warning issued by EDS in September put the deal on hold, and the company has now decided to seek multiple suppliers for its service.

A strategy that employs multiple outsourcers helps reduce risk, said Anthony Miller, principal analyst at Ovum Holway.

"Procter & Gamble were looking at outsourcing their entire back office. Finding a single vendor that has the skills for the entire deal is difficult. It also means you are putting a huge number of eggs into one basket," he said.

Under the original plans, 7,500 P&G staff were to have transferred to EDS as part of the deal.

P&G had to "do some hard evaluations" following the profit warning from EDS, before opting to break the outsourcing project into smaller chunks, said a company spokeswoman.

The deal would have been a massive boost for EDS, worth around £500m a year. But it appears that it was unable to make P&G a compelling offer to close it. Financing these so-called 'mega-deals' may require a rethink from the outsourcers.

Earlier this year, consulting group Accenture brought in Barclays Bank to help it raise capital necessary to win an outsourcing deal for Sainsbury's. Barclays' help was needed to pay the upfront fee needed to acquire the IT assets of the supermarket chain.

Speaking at the time of the deal Stephen Francis, director of corporate financing at Barclays, said financial houses had the advantage of being able to raise money at preferential rates, whereas "IBM and EDS have to pay more for their capital".

Other customers have also shied away from mega-deals. In October, high street chemist Boots announced that it was to use separate vendors in outsourcing its IT operation.

However, EDS has vowed to continue chasing the very largest contracts, said company spokesman Ken Smalling.

"It has been our strategy to go after mega-deals. It is a solid strategy, one that we have done well out of, and remain committed to," Smalling said.

Tags:

Further reading

IT outsourcing

The appeal of outsourcing is widening as companies seek to offload the complexity and cost of running IT systems, but for some the risks are still too great.   More...

Barclays cans IBM outsourcing plan

Controversial deal dropped but separate EDS services agreement to go ahead   More...

Financial services set for outsourcing boom

Spending in Europe to grow by 27 per cent by 2005, says analyst   More...

GlaxoSmithKline considers outsourcing deal

Company in talks to cut IT budget by £45m a year   More...

Related articles

Do you agree?

Advertisement

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Advertisement

Watch

04 Jul 2008

5.51 MBPodcast Special: Views from the Valley More...

03 Jul 2008

3.46 MBGreen grid computing, Trojans stop play and location-based services More...

02 Jul 2008

3.2 MBOnline TV, SME security and flexible laptops More...

Poll

EUROPEAN E-COMMERCE

EUROPEAN E-COMMERCE

Are you happy making an online purchase from another European country?

Previous poll results

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Spotlight

Online pornography

US rebate cheques spent on porn

Economic stimulus package works wonders   More...

Louis Vuitton

UK online fake goods market worth £800m

Legal experts warn of dramatic rise in 'e-fencing'   More...

Advertisement

Fibre-optics

New fibre-optic connections overtake cable

Broadband first-timers choosing fibre where possible   More...

Stars and Stripes

Cyber-crooks celebrate Independence Day

Security firms warn users to take extra care   More...

Advertisement