Traditional means of contact are slowly being replaced by newer technologies
UK government improves customer service
Key challenge is changing public perception, says Accenture
vnunet.com, 18 Jun 2007
Further reading
UK ranks fifth for European egovernment
Up one place since last year - both availability and sophistication improved 20 Sep 2007
Outsourcing industry gains strength
Research suggests big gains in the outsourcing industry 15 Feb 2008
UK ranks fifth for European egovernment
Up one place since last year - both availability and sophistication improved 20 Sep 2007
Outsourcing industry gains strength
Research suggests big gains in the outsourcing industry 15 Feb 2008
Related blogs
UK ranks fifth for European egovernment
Up one place since last year - both availability and sophistication improved 20 Sep 2007
Outsourcing industry gains strength
Research suggests big gains in the outsourcing industry 15 Feb 2008
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