Users hang up on PC call centres
US callers losing patience with unresolved problems and offshore centres
vnunet.com, 18 Jun 2007
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Play.com tops list of Christmas retailers
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But overall customer service in decline 07 Dec 2007
Play.com tops list of Christmas retailers
But British web stores are struggling to match standards set by the US 02 Jan 2008
Tiscali tops customer satisfaction survey
But overall customer service in decline 07 Dec 2007
Related blogs
Play.com tops list of Christmas retailers
But British web stores are struggling to match standards set by the US 02 Jan 2008
Tiscali tops customer satisfaction survey
But overall customer service in decline 07 Dec 2007
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