Ryanair's new helpdesk management system has improved user satisfaction
Ryanair flies in the face of IT queries
New helpdesk system creates greater visibility on IT change projects
Computing, 26 Sep 2007
Further reading
Silverjet upgrades to a gold-level service
Airline improves customer service by giving staff access to improved passenger information 15 Nov 2007
Dumping goes unpunished as agencies pass the buck
The Environment Agency says it does not have the jurisdiction to monitor waste once it has left the UK 04 Sep 2008
Silverjet upgrades to a gold-level service
Airline improves customer service by giving staff access to improved passenger information 15 Nov 2007
Dumping goes unpunished as agencies pass the buck
The Environment Agency says it does not have the jurisdiction to monitor waste once it has left the UK 04 Sep 2008
Related blogs
Silverjet upgrades to a gold-level service
Airline improves customer service by giving staff access to improved passenger information 15 Nov 2007
Dumping goes unpunished as agencies pass the buck
The Environment Agency says it does not have the jurisdiction to monitor waste once it has left the UK 04 Sep 2008
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