How to strengthen customer bonds
Success at e-commerce increasingly depends on monitoring customer experience
IT Week, 14 Jan 2008
Further reading
Search market booming
Report finds that 63 per cent of firms are planning to increase their budget for paid search in the next 12 months 18 Apr 2008
IT-centric SLAs causing mismatch in expectations
Service level agreements routinely missed 23 Jun 2008
Search market booming
Report finds that 63 per cent of firms are planning to increase their budget for paid search in the next 12 months 18 Apr 2008
IT-centric SLAs causing mismatch in expectations
Service level agreements routinely missed 23 Jun 2008
Related blogs
Search market booming
Report finds that 63 per cent of firms are planning to increase their budget for paid search in the next 12 months 18 Apr 2008
IT-centric SLAs causing mismatch in expectations
Service level agreements routinely missed 23 Jun 2008
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09 Oct 2008
12.99 MBComputing podcast - IT implications of the banking crisis, and the FSA clamps down on IT security More...
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