Customer service crippled by email
UK customers failed by slow and unhelpful responses
vnunet.com, 18 Mar 2008
Further reading
Email fails to connect consumers and companies
Call centres are the most efficient way to get queries answered 18 Mar 2008
Analyst slams UK iPhone strategy
Edge and Wi-Fi may not be enough for UK market, says Ovum 19 Sep 2007
Email fails to connect consumers and companies
Call centres are the most efficient way to get queries answered 18 Mar 2008
Analyst slams UK iPhone strategy
Edge and Wi-Fi may not be enough for UK market, says Ovum 19 Sep 2007
Related blogs
Email fails to connect consumers and companies
Call centres are the most efficient way to get queries answered 18 Mar 2008
Analyst slams UK iPhone strategy
Edge and Wi-Fi may not be enough for UK market, says Ovum 19 Sep 2007
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