Companies are failing to process email communications
Email fails to connect consumers and companies
Call centres are the most efficient way to get queries answered
Computing, 18 Mar 2008
Further reading
Customer service crippled by email
UK customers failed by slow and unhelpful responses 18 Mar 2008
Networks riddled with vulnerabilities
Defences not changing with the times, say experts 24 Jul 2008
Customer service crippled by email
UK customers failed by slow and unhelpful responses 18 Mar 2008
Networks riddled with vulnerabilities
Defences not changing with the times, say experts 24 Jul 2008
Related blogs
Customer service crippled by email
UK customers failed by slow and unhelpful responses 18 Mar 2008
Networks riddled with vulnerabilities
Defences not changing with the times, say experts 24 Jul 2008
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- Information Technology Infrastructure Library (ITIL)
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