Firms confused over how to use green terms in their advertising and marketing
campaigns without falling foul of customers or regulators will receive new
guidance later this year.
The Committees of Advertising
Practice (CAP), which are responsible for the UK's advertising codes, are
currently working on a series of guidelines for advertisers in the wake of a
series of rulings from the Advertising
Standards Authority (ASA) that have criticised firms for making misleading
claims about their green credentials.
Advertisement
Advertisers have repeatedly criticised the watchdog's rulings, insisting
their green claims are being made in good faith and that any confusion is the
result of a lack of clear definitions for new environmental terms, such as zero
carbon or offsetting, rather than a deliberate attempt to mislead customers.
A spokesman for the ASA said that CAP was working to resolve the problem and
would release a series of guidance notes over the course of the year that will
set out clear guidelines on what is green claims are acceptable and what is
understood by various environmental terms. "CAP is looking at all the [ASA]
rulings recently and clarifying our position," he added. "For example, there has
been a lot of confusion around what you can say about carbon offsetting schemes
and the guides will look to address that."
Marina Palomba, legal director at the Institute of Practitioners in
Advertising (IPA) welcomed the move, adding that the IPA would support a strict
set of guidelines. "This is a very difficult and complex area and one where
consumers can easily be misled so the IPA supports a strict interpretation of
any environmental or green claims," she said.
The ASA said the notes will be distributed to industry and would be made
freely available on the CAP website. In the meantime, the watchdog is advising
firms to check with CAP's Copy Advice team for clarification on how the ASA is
likely to assess a green ad before publication.
The guidance can not come soon enough for many firms that have become
increasingly frustrated by the lack of clarity over which green claims are
deemed acceptable.
British Gas today reacted angrily to an ASA ruling banning
a
TV and
newspaper
advert for its Zero Carbon energy tariff. The ASA ruled the adverts were
misleading as the TV ad claimed the energy was zero carbon when the tariff
relied on offsetting schemes and the print advert claimed it was "the greenest
domestic energy tariff", despite there being no standard methodology for
measuring tariffs' greenness.
A spokesman for British Gas said the company "fundamentally disagreed" with
the ruling, arguing that it had stated in the TV advert that the tariff used
carbon offsetting schemes and that the print advert made it clear the claim was
based on independent data from the
energywatch website.
"It is disappointing that the ASA has underestimated how commonly used and
understood the term 'zero carbon' is, especially considering we consulted the
Broadcast Advertising Clearance Centre (BACC) when we produced the [TV] advert,
" he said.
Do you agree?
Have your say on this article