The main problem with the new
Touch
Diamond phone from HTC is that it wants to be something it isn't.
In this case what it wants to be is an iPhone. It's coming out at the same
time as the new 3G iPhone, but it's lacking in more than one area compared with
its illustrious competitor.
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It looks good, though. HTC's phone design has been getting better and better
over the last few years, and the smartphones it makes for the major networks –
Orange's SPVs and O2's XDAs are all made by HTC – are certainly looking nicer
than they used to.
In this case you've got a slim device that's easy to slip into a pocket, and
as the name suggests it's touch-sensitive. As with the iPhone that means there's
no physical keypad – there are just five buttons on the front, for beginning and
ending calls and navigating the menus.
This is a 3G phone, so as long as you pair it with a suitable network you'll
be able to make and receive video calls and use it for fast internet browsing.
But that's where the problems start. The main problem with the Touch Diamond
is that it's very slow indeed. Clearly the Touchflo interface HTC have bolted
onto the top of the Windows Mobile operating system is extremely power-hungry,
because the phone's lack of speed makes it almost impossible to do anything.
If you've used an iPhone you won't see any of the smooth-flowing menus of
that phone, and if you haven't, the Touch Diamond may put you off touchscreen
phones for life.
It has some redeeming features – there's a GPS sensor (but no mapping
software) and an excellent game, called Teeter, in which you have to drop a
ball-bearing into a hole by physically wobbling the phone. The web browser works
fairly well, and it threads text messages so that you can see all the messages
in a conversation.
But the messaging system suffers from extreme slowness as well – in theory
you can swipe a finger across the screen to see the next message but in
practice this only worked rarely, and the rest of the time either didn't work or
registered as a press, which took us to the current message.
And it suffers from the flaw common to all touch-phones: the screen gets
covered in fingerprints and smudges which you then need to clean off to get it
looking clean again.
The HTC Touch Diamond costs around £400 without a contract, or you can get it
free from Orange if you sign up. But we wouldn't recommend it.
Good points: Looks good; great game included
Bad points: Extremely slow, to the point of being unusable
Overall: A great idea in theory, but in practice the Touch Diamond is fatally
flawed
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