man texting
International calls and texts from on 3 will now be cheaper in selected countries

International call charges set to drop

New price plans stirs up a war of the networks

Written by Andrea-Marie Vassou

Orange and Vodafone have said they will review the prices they currently charge for international roaming, after 3 announced it was scrapping charges in seven countries.

The move comes after 3 Mobile launched a new roaming price plan that treats calls or texts sent or received from countries where it has a network as if they were national, not international, calls. If other operators follow suit, it will mean cheaper international calls for consumers when abroad.

Advertisement

The 3 Like Home’ tariff, means customers travelling in the UK, Ireland, Italy, Australia, Hong Kong, Austria, Sweden and Denmark can use their existing minutes and text bundles without accruing any additional charges. They will also be able to send video and photos and surf and download form the internet at no extra cost.

3 said the decision will "put an end to the international roaming rip-off" charges when making calls from abroad. However, it has only scrapped roaming charges in countries where it has a network - elsewhere international calls will be subject to it.

Cheaper international calls will be welcomed, particularly as people are often wary of taking their mobiles abroad because of the fear of unexpected charges.

The European Commission last year argued that roaming costs were too high and should be regulated. Simon Bates, spokesman for Ofcom, told Computeractive: “We welcome any move made by mobile companies to reduce the cost of roaming which we believe is too expensive.”

However, although the watchdog said it would not be “putting pressure on networks to follow 3’s lead", citing the lack of legislation surrounding roaming, 3’s decision may be the catalyst consumers have been waiting for.

Robin O’Kelly, head of external communications at T-Mobile, said the mobile operator “welcomed the competition in the market". It currently charges a flat rate of 55p a minute for incoming and outgoing calls when abroad.

“Any operator that brings pricing down is doing good by the consumer. With such competition mobile operators do not need regulation from the European Commission to drive down roaming charges as the competition generated from other networks will be enough to do this,” said O’Kelly.

Vodafone said: "This just shows how competition is helping to drive down the cost of roaming across Europe.”

Orange also claimed it would introduce new services and initiatives for customers. It said: "We will announce further refreshes to our roaming rates in the first half of this year."

3’s announcement of its Like Home tariff follows research from Yougov showing that nearly half of all people travelling abroad have paid expensive bills.

For those heading abroad with their phones, Bates said: “Understand how much it costs [to roam] and whether you can afford to take your phone when going abroad. Also, ensure you contact your service provider to see if you can sign up to a price plan that may reduce calls when abroad.

“Another thing consumers must remember is many networks charge for incoming calls so it may work out better to send a text or use a local payphone,” he added.

In June 2006, Orange delivered discounts of up to 25 per cent on existing roaming rates across 25 EU countries and both T-Mobile and Vodafone reduced theirs by half.

Further reading

Related whitepapers

Related jobs

Do you agree?

IT white papers

Search vnunet IThound

Top categories

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Watch

Shaun Nichols and Iain Thomson

03 Oct 2008

6.49 MBPodcast Special: Views from the Valley More...

Podcast image

02 Oct 2008

14.35 MBComputing podcast - Next-generation broadband Britain; and we report from Gartner's IT security summit More...

Shaun Nichols and Iain Thomson

26 Sep 2008

3.43 MBPodcast Special: Views from the Valley More...

Poll

Google Android

Google Android

Are you intending to try out a Google Android mobile phone?

Previous poll results

Spotlight

ISSE 2008

Sharing information key to cracking e-crime

Reluctance to report breaches only adding to the problem   More...

AMD logo

AMD expected to split into two

Separate entities to focus on chip design and manufacturing   More...

CA logo

CA pushes into virtualisation management space

Data Center Automation Manager looks after virtual and physical resources   More...

Hacking

Europeans charged in US hack attacks

British man facing 15 years in prison   More...

Primary Navigation