Mobile phone providers are leaving too much responsibility to consumers and
not doing enough to encourage them to recycle mobile phones,
Greenpeace
has said.
The campaign group is now calling on the mobile phone industry to take more
responsibility for the thousands of phones given to consumers each year as part
of subscriptions to services.
The call comes as research by
T-Mobile
and Mori Ipsos found the UK's 37 million mobile phone owners have an average of
1.39 old phones hidden away. This adss up to an estimated 52.3 million handsets
that are currently lying around unused. With each redundant handset worth an
average of £22.40, the mobile phone provider has estimated that the overall
value of unused phones is £1.1bn.
In response to the findings T-Mobile has launched a mobile phone recycling
scheme where anyone, regardless of network, can return their old mobile via a
freepost bag, picked up from a T-Mobile store. T-Mobile customers will also
receive one automatically when they buy a new phone. On sending back their
phones, customers will be given up to £80, which they can also opt to give to a
charity.
Greenpeace, however, criticised this initiative, which it said put the
responsibility of recycling “too much onto consumer’s shoulders.”
Zeina Alhajj, a representative for the group, said: “The responsibility of
recycling lies ultimately with the manufacturers, which constantly give out
free upgrades to boost business.
“Instead of giving consumers freepost bags and cash-back incentives, mobile
phone providers must begin to offer a service that allows users to walk into a
shop and swap their handset for money off a line rental service or for a new
phone.”
The Environment Agency agreed that the responsibility fell with mobile phone
providers. It referred to the recent
WEEE
directive, which dictates from July this year mobile phones must be reused and
recycled in a responsible and compliant way.
A representative for the organisation told Computeractive: “The directive
doesn’t require consumers to do anything with their old mobile phones. However,
retailers such as T-Mobile and Three are required by the law to offer a like for
like take-back scheme for consumers and they must clearly highlight that.”
When contacted by Computeractive,the UK’s mobile phone providers including
Three,
Vodafone
and
Virgin
all said they offered similar freepost schemes to that proposed by T-Mobile
through a company called
Fonebak.
However, these schemes are not communicated to customers as fully as they
could be with some providers putting the schemes on their websites for people to
find. Virgin mobile told Computeractive: “We advertise our recycling scheme in
our literature and customers can obtain a recycling envelope via our call
centre, our website or a Virgin Megastore.”
As a result Greenpeace hopes that the T-Mobile campaign could have more of an
impact on awareness of the availability of these schemes.
“Until mobile providers can offer a better level of recycling they must
continue to communicate and educate consumers on the importance of recycling and
the schemes they have available," said Alhajj.
People wishing to recycle their mobile phones can also contact independent
mobile phone recycling companies such as
Mopay or
Envirofone
which give users the opportunity to register their old phones online to
obtain a price for their phone before sending them in.
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