ISPs blame BBC's iPlayer for network congestion

BBC says ISPs should not throttle downloads

Broadcaster says unlimited broadband should mean just that and calls for charter

Written by Dinah Greek

The BBC’s technology chief, Ashley Highfield, has hit out at internet service providers (ISPs) that attempt to 'traffic-shape' downloads from its iPlayer service.

Traffic shaping is a means of controlling the volume of users visiting a network at any one time.

Mr Highfield, the BBC’s director of future media and technology, said in a blog that “unlimited broadband should mean unlimited” and ISPs that practise traffic shaping should be named and shamed.

Mr Highfield also criticised ISPs for suggesting that content providers such as the BBC pay them “a congestion charge” to cope with increased traffic levels.

"ISPs are already charging their customers for broadband to receive any content they want. ISPs should be clearer in their marketing. Unlimited broadband should mean unlimited.

"Content providers that find their content being specifically squeezed, shaped or capped could start to indicate on their sites which ISPs their content worked best on (and which to avoid),” he said.

The row broke out last year when ISPs started to complain about the extra traffic that the BBC’s iPlayer service would generate. Many believed that the corporation should fund the extra bandwidth that people would be using.

However instead of penalising consumers and content providers, Mr Highfield has recommended a 'broadband charter', which in content is similar to that called for by Computeractive's Crystal Clear Broadband campaign.

The term 'unlimited broadband' should mean exactly that and ISPs should guarantee minimum bandwidth rather than maximum, so customers know what they should be getting.

Measures could also include the BBC taking steps to minimise the impact of the iPlayer on ISP networks. These include 'bookmarking' shows, where episodes are automatically placed in a queue to download during off-peak evening hours.

Further reading

Related articles

BBC hits out at iPlayer 'traffic shaping'

Broadcaster's new media director takes ISPs to task   More...

Highfield quits BBC to launch Kangaroo

ISPs rejoice, for the moment   More...

BBC trumpets iPlayer success

More than 17 million programmes viewed to date   More...

BSkyB chairman slams BBC over iPlayer

James Murdoch lashes out at 'abrogation of responsibility'   More...

Do you agree?

Advertisement

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Advertisement

Watch

24 Jul 2008

3.68 MBSpammer jailed, Esquire e-cover, and network passwords More...

23 Jul 2008

2.99 MBSmall time security, official 'spying' requests and a spammer jail break More...

22 Jul 2008

3.22 MBSat-nav crashes, open source security and female gamers More...

Poll

EUROPEAN E-COMMERCE

EUROPEAN E-COMMERCE

Are you happy making an online purchase from another European country?

Previous poll results

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Spotlight

Credit card transaction

Credit card fraud rampant in the UK

Attempted frauds go unreported and ignored, analysts claim   More...

Intel

Intel rolls out new embedded line-up

System-on-a-chip offerings promise footprint and power saving   More...

Advertisement

Network cables

Tech giants collaborate on wireless HD

Another attempt at cable-free transmission in the home   More...

iPhone fever fills AT&T coffers

US provider cashes in on Apple smartphone   More...

Advertisement