Airline security measures due to come into effect in Europe in the coming
year will increase IT costs and hit low-cost carriers particularly hard.
This week Spain became the first European country to require all airlines to
collect and transmit advance passenger information (API) – including passport
number, name, date of birth and nationality – before a traveller is allowed to
fly.
Under an EU Directive all countries in the Schengen area, which does not
include the UK, will be subject to the same requirement within 12 months.
The US already insists on API, so long-haul carriers such as
British Airways (BA) have the necessary
technology.
In March 2006, BA installed software to collect data from its departure
control and booking systems. It outsources the data extraction and transmission
to Amadeus, a third-party reservation system.
The US requirement, including the robust security measures needed to protect
the data when it is transferred, has increased complexity and cost for BA. But
the processes can now be used for Europe.
‘With the systems already in place, we have been able to extend it to send
data to Spanish authorities and we can expand it further to include other
European countries,’ said a BA spokesman.
But budget carriers now face extra costs. Meeting the needs of API requires
upgraded check-in desks to capture the requisite data, additional back-end
capacity to identify and store the files, as well as the ability to transmit the
information securely.
Less-advanced infrastructure may also cause problems. Few low-cost airlines
have automated passport readers, for example, and the manual input of API data
could slow check-ins.
Ryanair,
Europe’s biggest budget carrier, has a programme under way to upgrade its
systems. But key problems are still to be resolved industry-wide, says IT
director Eric Neville.
‘There is a question mark around how the API requirement will actually work
in an airport,’ he said.
Neville believes a single standard for the transmission of data is needed.
'If all countries have different systems and requirements, then it will be a
nightmare for airlines,' he said.
Unless the deadlines are staggered, airlines will struggle to cope, says
Forrester Research analyst Henry
Harteveldt.
If carriers are forced to scale up their systems to accommodate API
information for a large number of countries on the same day, the sheer volume of
data could be overwhelming.
‘Passengers might be better off flying with airlines that have established
and tested systems when the requirement comes in across Europe,’ said
Harteveldt.
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