Picture of Emma Nash

Inflight mobiles will be a plane nuisance

Just because we have the ability to create new technologies does not necessarily mean we should introduce them, says Emma Nash

Written by Emma Nash

The transport sector is in a period of change. It has discovered technology. Train operators, airlines and bus companies are scrabbling to get a piece of the high-tech action.

Some projects are intended to improve communication with passengers while others are meant to entice travellers. The electronic revolution is at its most aggressive in the airline industry, where airlines are looking to technology to improve internal efficiencies and entice passengers away from rivals. The International Air Transport Association says the sector is on course to meet its target of having 100 per cent electronic tickets by the end of next year.

Most major airlines have expressed an interest in, if not started offering, online access to travellers on flights.

But this apparent interest didn’t stop Boeing axing its Connexion by Boeing in-flight internet service last month.

The aircraft manufacturer says it conducted a detailed analysis and concluded the anticipated market for high-speed in-flight internet systems has not materialised. It will write off $320m (£168m) as a result of the venture.

But airlines subscribed to the service have reacted angrily to Boeing’s decision and some are seeking compensation. So who is right? Boeing and its market analysis or the airlines that are determined to cram as much technology into planes as possible?

The industry is now hell bent on installing technology to allow passengers to use their mobile phones on flights.

Last week Ryanair announced, subject to regulatory approval, that it is to start offering onboard mobile facilities from the middle of next year.

When asked about the potential aggravation factor of mobiles on flights prior to its announcement, chief executive Michael O’Leary is reported as responding: ‘Why should I care, if it is generating some money?’

I am, quite tragically, rather attached to my mobile. I feel ever so slightly lost on the rare occasions I leave it at home.

But there is a time and a place for using mobile phones, laptops and PDAs. The technology generation seems to have lost all sense of etiquette and appropriateness when it comes to communication. I dread the day when I am stuck on a 10-hour flight and the person next to me shouts into their phone: ‘I’m on the plane’.

Technology in its rightful place is a brilliant thing and innovation should be applauded. But technology for technology’s sake should be discouraged.

What do you think? Email us at: feedback@computing.co.uk

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