Frozen food firm Iceland has signed a seven-year, £18m IT outsourcing deal
with BT Global Services to reduce costs and move to a single voice and data
network.
The contract is an extension of Iceland’s existing contract to manage its
wide and local area networks, but includes new voice services.
There is a provision for a hosted voice system which allows a step-by-step
approach to convergence that will make a significant contribution to cost
savings.
Mark Pearson, IT director at Iceland Foods, says the voice systems will allow
BT to take complete ownership of its voice estate.
‘This deal will provide Iceland with significant cost savings while placing
us on our convergence roadmap,’ he said.
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