Picture of New york stock exchange
The New York Stock Exchange

Dow Jones computer error could cost millions

70 minute glitch of industrial average index caused by heavy trading

Written by Tom Young

Dow Jones faces being sued after the business information provider admitted a computer glitch had misled investors and potentially caused some businesses to lose millions of dollars.

The company has acknowledged that it miscalculated the Dow Jones Industrial Average index for 70 minutes on Tuesday, adding confusion to an already weak market and helping US stocks to their biggest fall in four years.

At 1.50pm on Wednesday in New York, the Dow Jones computer system became overwhelmed by the heavy share trading triggered by plunging stock markets in China and growing economic uncertainty in America.

At 3pm the backup system was activated and the backlog cleared.

Lawyers bringing lawsuits will likely allege that many costly investment decisions were made during the 70 minutes when the Dow Jones was miscalculated in the aftermath of a stock plunge that occurred after the system caught up.

Peter Brown, a partner at law firm Thelen Ried Brown Raysman & Steiner in New York and a specialist in disputes arising from technology glitches, said: 'A credible plaintiff will have to show that they suffered a loss from an investment which was directly key to the Dow Jones industrial average.'

The Dow Jones, which fell by 416.02 points, or 3.29 per cent, on Tuesday, was up 58 points by early afternoon yesterday.

What do you think? Email us at feedback@computing.co.uk

Further Reading:

Computer glitch causes New Year's Eve Visa outage

Computer glitch prescribes Viagra to stop smoking

Retailer dresses up stock management software

Further reading

Related articles

Yahoo sued over alleged Chinese human rights violations

Issue is political, not legal says search giant   More...

Do you agree?

Advertisement

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Advertisement

Watch

08 Jul 2008

3.67 MBSafe browsing, voice recognition and cyber-criminals More...

07 Jul 2008

2.76 MBLaptops on holiday, gaming in Vietnam and 'unbreakable' encryption More...

04 Jul 2008

5.51 MBPodcast Special: Views from the Valley More...

Poll

EUROPEAN E-COMMERCE

EUROPEAN E-COMMERCE

Are you happy making an online purchase from another European country?

Previous poll results

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Spotlight

Firefox

Firefox users shown to be safer

Internet Explorer users the worst of the bunch   More...

Internet Corporation for Assigned Names and Numbers

Icann downplays recent site hacks

Redirects were 'limited', says organisation   More...

Advertisement

DNA

Boffins build artificial DNA

Could be used in the ultimate computer   More...

Microsoft

Microsoft outlines appeal against EU fine

Two sides back in court   More...

Advertisement