Southwark Council hopes to save £3m
by installing thin client technology as part of a five-year, £26m outsourcing
deal.
The London council has renewed a contract with supplier
Serco to modernise desktops, servers and
software applications across the organisation.
Thin client terminals have already been installed in Southwark’s housing
department, which will serve as a model for implementation across the rest of
the organisation later this year.
‘The deal represents an opportunity to move to a modern and supported desktop
estate,’ said Phillip Lloyd, Southwark’s business services group manager.
‘It will reduce support costs and allow for more flexibility.’
Southwark Council has a number of premises, and thin client technology lets
staff log in from any terminal, allowing a more mobile workforce.
Other benefits include lower hardware costs, reduced administration and
improved security because the desktop computers are managed at server level.
Southwark Council expects to save as much as £3m over five years and make
annual energy savings of up to £230,000. It will allow the council to meet
targets set by the government’s public sector Efficiency Review.
Serco has worked with Southwark Council for more than six years, providing a
range of IT and project management services. The council has also upgraded its
customer service centre and wide area network.
Under the terms of the new contract it will transfer its IT assets to Serco.
‘This will provide for a regular refresh of our estate throughout the
contract’s life,’ said Lloyd.
The council is using IT infrastructure changes to support organisational
level goals, says Butler Group analyst
Alan Rodger.
‘It is good to see a council using IT to benefit the business. It is quite a
sizeable deal but so are the benefits,’ he said.
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