Just one in 10 UK merchants are compliant with payment card data security
rules, leaving them open to security breaches and criminal attacks.
Only 11 per cent of retailers, financial services institutions and other
businesses accepting card payments conform to the
Payment Card Industry Data
Security (PCI DSS) rules, according to a survey by
secure transaction specialist The
Logic Group.
The guidelines were developed by the PCI Security Standards Council, a global
forum established by credit card firms to help prevent security breaches such
as fraud and hacking.
The penalties of non-compliance are starting to be felt, said
MasterCard vice president Paul Baker.
“Non-compliant merchants are realising the impact through the account data
compromises or hacks that are now being seen,” he said.
“The damage to the brand and to customer confidence can be extreme. Our aim
is to move all merchants to a compliant status as quickly as possible.”
More than four out of five relevant businesses have assessed the impact of
meeting the PCI DSS requirements, says the survey. But six per cent of
respondents have neither started working towards compliance, nor intend to.
Insiders say the standard needs to be more widely publicised. “Awareness is
growing, but I am amazed at how many people do not know about the standard,”
said one hospitality industry source.
“And many people think their software is secure but do not realise compliance
means much more.”
One explanation for the slow progress is that attention has been focused
elsewhere, said Gartner research director
Alistair Newton.
“There has been a lack of priority in the retail community merchants in the
UK have been busy implementing the highly-visible chip-and-PIN so the back-end
storage issues have slipped,” he said.
In May TJX, the parent company of high-street chain
TK Maxx, admitted nearly 46 million
credit and debit card records had been stolen over an 18-month period from
July 2005. The breach cost the company nearly $130m (£64m).
“What happened to TK Maxx should drive retailers to compliance because it
shows the reputational damage of a breach,” said Newton.
Do you agree?
Have your say on this article