The Highways Agency (HA) hopes to
cut IT costs by 15 per cent by consolidating more than 100 contracts into a
single £75m five-year deal with Atos
Origin.
The agreement covers the management and support of infrastructure, desktop
and applications, and includes the transfer of around 40 staff to the supplier.
The in-house team will keep hold of strategy, project management and business
analysis.
Advertisement
The scheme both cuts the agency's costs and reflects its changing role, HA
director of information Denise Plumpton told Computing.
"When all our old contracts were set up around five years ago the nature of
the business was very different from its role today.
"Back then the HA was seen as a contractor on the roads network, whereas now
we are very much focused on customers," she said.
The organisation's wider remit requires more from its IT, said Plumpton.
"We have traffic officers and regional control centres responsible for
operating and managing the strategic road network 24 hours a day, 365 days a
year.
"There is an increased reliance on technology and communications and our
people need to access systems and have the ability to communicate day and night
every day of the year – our old contracts simply were not constructed to do
that," she said.
The transition period is expected to run until March, before the main
transformation programme focusing on the rationalisation and consolidation
begins.
Do you agree?
Have your say on this article