UK consumers have more confidence in the IT security of banks and building
societies than they do in central government, according to a
YouGov survey.
More than half (52 per cent) of respondents said they trusted their bank or
building societies with their data security, but only 25 per cent had the same
confidence in central government and only 21 per cent in local councils.
While 20 per cent thought mortgage brokers, stockbrokers and financial
advisers could keep their details safe from fraudsters, only 18 per cent trusted
utility firms with the same task.
Nearly half (49 per cent) of women would consider not using online shopping
or banking to avoid being targeted, and 46 per cent of all respondents said
there is not enough information available about how to protect against fraud.
These figures represent a very pessimistic view, said Tony Neate, managing
director of Get Safe Online, the
government-backed advisory web site.
"There have been a few high-profile cases of customer details not being dealt
with securely, this may account for the overall perception and distrust amongst
consumers. However the perception is far worse than the reality," he said.
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