Open source reseller LinuxIT has launched VitalSigns24, a monitoring and management service for end-users.
The Linux-focused VAR claimed VitalSigns24 monitors end-users' systems and data centres for features such as hardware resource usage, application response times and threshold management. When anomalies or action points are identified, engineers intervene to ensure that customers' systems stay available.
Once installed in the client's environment, VitalSigns24 feeds back information from the IT infrastructure to the LinuxIT support team where it is monitored, around the clock, to verify availability, operation and performance of devices.
Peter Dawes-Huish, chief executive at LinuxIT, said: "LinuxIT is committed to helping businesses deliver a consistently high quality service to its customers, at least possible cost. We have developed VitalSigns24 to offer a solution for any size or type of enterprise whose business depends, 24 hours a day, on their IT systems responding to customer needs quickly and efficiently.
"Not only is the software less costly to install than many comparable monitoring and management systems, but by outsourcing to LinuxIT, clients receive 24-hour expert support to pre-empt and resolve issues - avoiding system breakdown and costly downtime. Many clients simply couldn't afford to provide this quality resource in-house," added Dawes-Huish.
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