IT services giant Logica has won a five-year contract with the Post Office, part of the Royal Mail Group, to implement and support two centralised business intelligence systems.

The new systems will help the Post Office lower support costs and also give it more flexibility to respond to market demand, as part of the organisation’s plans to modernise its IT systems.

Logica will implement two information management products – Master Data Management (MDM) and Dynamic Intelligence Warehouse (DIW) supplied by Kalido.

MDM will hold and manage all of the Post Office’s reference data which includes everything from office addresses to products for sale and the DIW will store information about the numbers and types of products sold daily at post office branches and other outlets.

Keith Graves, a representative from the Post Office, said: “Working with Logica will help us meet the challenging targets we have for growth, service and cost effectiveness. The new business intelligence system will deliver major improvements in consistency, efficiency and access to information. It will also allow us to move away from our previous disparate systems by having integrated, standardised methodology, resulting in up-to-date reporting processes and information. This delivers true visibility across the entire team and a more efficient way of working, all resulting ultimately in increased sales”.

Harbinder Dhaliwal, director, transport and logistics at Logica UK, said: “We are delighted that the Post Office has chosen us to support the transformation of these key systems. By integrating these new systems into its information infrastructure, the Post Office will be able to greatly improve its efficiency, enabling it to better respond to increasingly competitive conditions in its marketplace. Logica’s experience with Kalido systems in other blue chip companies means we are well placed to oversee a seamless transition to the new system. We look forward to continuing a long-term partnership with the Post Office.”