Google trademark move sparks outrage

Search giant faces legal action

Written by Ian Williams

Google has revised its UK trademark protection policy to allow non-trademark owners to bid on trademarked terms within AdWords.

Restrictions will still apply to trademarks included within the text of the advertisement.

Advertisement

The change, which takes effect on 5 May, means that non-trademark owners will be able to place paid search ads in Google's UK search results pages when users search for trademarked terms and brand names.

Previously if someone was searching using a trademarked name, the site of that trademark owner would appear at the top of the search results and competitors would not be listed.

The new policy means that rival sites will be allowed to appear in sponsored search results when users query a specific brand or company name.

Several companies, including Lastminute.com and Autotrader, have expressed outrage over the move, and some are considering legal action against Google.

Google has responded by saying that it made the changes in order to improve its service to users, and not to fleece advertisers.

"We are absolutely making this change because we believe it improves our service to users," Matt Brittin, head of Google UK, told Channel 4 News.

"If we do things that are right for users then we would expect to make some money out of it, but it is not something we are doing because we believe people will have to pay more for their trademark terms."

Domain name management service NetNames has expressed concern that the move will lead to many brands being forced to incur losses on brand name clicks.

"In the same way that companies make defensive registration of domain names to ensure that their competitors do not purchase them and divert their traffic, they may now have to do the same for trademark keywords," said Jonathan Robinson, chief operating officer at NetNames.

Robinson is worried that the resulting competition for relevant keywords will cause the price to rise and that competitors will be able effectively to hijack a competitor's brand credentials and trademarks.

"The real impact of this change is that companies that have not previously invested in pay-per-click advertising will now be at a considerable disadvantage and may find themselves forced to invest in paid search simply to remain competitive," he said.

"One thing is clear: this is a move that will be viewed as controversial by many and will provoke much debate."

Tags:

Further reading

Related whitepapers

Related jobs

Do you agree?

IT white papers

Search vnunet IThound

Top categories

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Watch

Shaun Nichols and Iain Thomson

10 Oct 2008

7.33 MBPodcast Special: Views from the Valley More...

Podcast image

09 Oct 2008

12.99 MBComputing podcast - IT implications of the banking crisis, and the FSA clamps down on IT security More...

Shaun Nichols and Iain Thomson

03 Oct 2008

6.49 MBPodcast Special: Views from the Valley More...

Poll

Google Android

Google Android

Are you intending to try out a Google Android mobile phone?

Previous poll results

Spotlight

MoD building

Latest data breach leads MPs to demand culture change

MoD admits to losing a hard drive containing up to...  More...

Online shopping

E-retailers urged to prepare for Christmas

Credit crunch sending shoppers online for cheaper presents   More...

Mobile phone

Emerging markets drive mobile growth

Mobile penetration rates expected to reach 95 per cent by...  More...

Digital information

Poor data classification costing companies dear

Millions wasted on searching through clutter, says analyst   More...

Primary Navigation