India is now in a better position to tackle the basic infrastructure problems
that may have discouraged some UK firms from outsourcing IT work to the country
in the past.
That is the view of B Ramalinga Raju, chairman and co-founder of Indian IT
services provider Satyam Computer Services, who claimed this week that increased
foreign investment and efforts by the government to streamline bureaucracy meant
infrastructure projects could now be completed far quicker.
"The systems today are in much better shape to get infrastructure built
quickly," Raju said. "For example it used to take years to get a power purchase
agreement signed or get planning permission processed, but the negotiation time
has really shortened... [Lack] of infrastructure is still an issue but we can
see the light at the end of the tunnel."
Speaking at the company's headquarters in Hyderabad he also pointed to the
city's plans to have a new international airport and ring road built by the end
of next year as evidence that foreign capital is flowing into the country. "
China has focused on building hard infrastructure in the past, while India
focused on the soft infrastructure," he said. “But now that situation is
reversing."
His comments were echoed by Ratna Prabha, secretary for IT and Communications
at the state government of Andhra Pradesh, who argued that the opening of a new
airport and other infrastructure investments, coupled with the generous tax
breaks and other incentives such as rebates on some property costs, made the
region an increasingly attractive location for IT firms’ investments. She
pointed to recent investments by Satyam, TCS, Infosys, Oracle and Microsoft,
which has its second biggest campus in the world in the region, as proof that
Hyderabad is a viable alternative to the more established IT hub of Bangalore.
Basic infrastructure investment, in particular in roads and power supply, has
become an increasingly important issue for firms moving work to India in recent
years as rolling blackouts in some cities have reduced reliability. And some
critics have said that as the need for electricity, roads and other basic
infrastructures continues to climb the Indian government will struggle to keep
pace with demand.
Speaking recently, Martyn Hart chairman of UK's National Outsourcing
Association said the relatively poor infrastructure outside the four or five man
cities was hampering the Indian IT industry's expansion. He added that the focus
on these cities was also contributing to the wage inflation that has emerged in
the recent years.
"No doubt there are plans to build the infrastructure," Hart said. "But that
will increase pressure on the government to tax the IT firms more heavily. The
government talked about it last year but backed down, but as the industry
expands, pressure will increase to revisit the issue. UK firms are taking
advantage of the Indian infrastructure and education system so there will be
calls to tax them."
Raju admitted that the tax breaks that IT firms currently receive could
ultimately be removed, but insisted that they are extremely beneficial to the
country as a whole as the profits enjoyed by the Indian firms feed back into the
wider economy.
Any increase in costs from taxation may be a long way off, however. Prabha
said that many of the current incentives are guaranteed until 2015 and could be
easily extended beyond then.
Do you agree?
Have your say on this article