Business intelligence (BI) giant SAS has
reiterated its commitment to play no part in the impending consolidation of the
BI software market and insisted it will remain a private company.
Speaking at the company's North Carolina headquarters this week, chief
executive Jim Goodnight said the company had no interest in being acquired or
becoming a public company. He also insisted that private status meant the vendor
was free to invest proportionally more in research and development than its
rivals.
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However, Jim Davis, chief marketing officer at SAS, said that widespread
consolidation in the BI market was now likely as traditional query and reporting
BI tools have been largely "commodotised". He cited industry rumours earlier
this year that IBM was interested in acquiring BI firm Cognos, and also
speculated that Oracle’s penchant for big software acquisitions meant it too
could look to buy a BI specialist.
Goodnight said such consolidation would benefit SAS. "We love to see
competitors being bought up because it usually means they disappear for at least
a year as their new owner tries to integrate them," he argued.
SAS said that its commitment to developing specialised reporting and
analytical applications, such as risk management and fraud detection, and
targeting these at sectors including banking, would help protect its software
from becoming commodotised.
"Performance management is all about context," said Russ Cobb, senior product
marketing director at SAS. "A chief marketing officer at a bank has a different
idea of performance management compared to a chief finance officer at a retail
firm. Technology solutions have to take that into account and... we now have a
wealth of knowledge that we've captured and embedded in industry-specific
solutions."
Goodnight said this focus on solutions rather than individual BI tools
limited pressure on IT departments to integrate and customise various BI tools
to suit their industry requirements.
Underlining this strategy, SAS will today launch two new suites designed to
optimise after-sales support and warranty activities, and help casinos and
gaming firms maximise customer returns.
The SAS Service Intelligence suite is primarily aimed at manufacturing firms
and combines SAS’s existing Warranty Analysis suite with its Service Parts
Optimization and Service Operations Optimization products. The product is
designed to help firms optimise after sales activities through reduced
inventories, better detection of suspect warranty claims and improved customer
satisfaction.
SAS Patron Value Optimization suite, meanwhile, is aimed at gaming firms and
offers analytical functionality for assessing customers' behaviour and
automating marketing campaigns and business processes to maximise returns from
each customer, the company said.
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