Most UK residents want to be informed if their personal data is lost or
stolen after a corporate security breach, the latest
E-Communications Household Surveyfrom the European Commission (EC)
has revealed.
Eighty-four percent of UK respondents said they would want to receive
information of a breach resulting in data losses. Three-quarters of this group
wanted to be informed in any circumstance, while a further nine percent only
wanted to be made aware if the lost or stolen data put them at risk of financial
damages.
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Only 10 percent of UK respondents said they would not want to hear about
personal data losses in any circumstances.
The study of 27,000 households across Europe highlights that people in the UK
are more concerned about obtaining data breach details than other Europeans:
just over 75 percent of all respondents said they would want to be informed of
loss or theft of their personal data.
The results could provide further evidence of the need for US-style data
breach notification rules to be rolled out in the UK and across Europe.
Under the Security Breach Notification Act, US government agencies and
businesses are required to inform state residents if a security breach occurs
that leads to their personal data being exposed. As of January 2007, 35 US
states had introduced the legislation.
High-profile data breaches such as that at US retailer
TJX, which owns UK discount store chain TK
Maxx, have led to predictions from some security experts that the UK will follow
suit and introduce its own version of the breach notification laws in an attempt
to enforce better security controls across organisations and better protect
individuals.
Requests from internet users to be informed about security breaches resulting
in data losses, as indicated by the results of the EC study, could put further
pressure on the UK and other governments to legislate in this area.
The E-Communications Household Survey also revealed that 28 percent of
respondents with internet access had had significant problems dealing with spam
and viruses. The most common consequences of attacks were a significant decrease
in performance, a computer breakdown and receiving offensive emails.
Despite the problems caused by spam and viruses, only a third of internet
users had purchased antivirus software, while only a fifth had bought some form
of anti-spam protection. Many preferred to make use of free software instead,
while others relied on their ISP for protection.
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