Microsoft has announced the names of leading IP private branch exchange (PBX)
and gateway vendors who have promised to make their products interoperable with
its forthcoming unified communications platform, Office Communications Server
(OCS) 2007.
Those same vendors say Microsoft does not have the experience or the
technology to completely replace the IP private branch exchange with desktop
telephony. Rather, enterprise buyers will continue to demand the choice of
advanced features, security and performance that their proprietary PBX solutions
provide, or at least close integration between their existing PBX and OCS 2007,
due this summer.
Partners pledging interoperability include Alcatel-Lucent, Avaya, Cisco
Systems, Ericsson, Genesys Telecommunications Laboratories, Mitel Networks, NEC,
Nortel Networks, Siemens Enterprise Communications, AudioCodes, Dialogic and
Quintum Technologies.
Richard Jenner, Avaya EMEA product manager for unified communications, said
Microsoft is not pushing itself as an IP PBX vendor yet, though it already has
point-to-point IP telephony capabilities.
“Microsoft has a long way to go before it can become a voice vendor. It needs
to offer quality of service, voice switching and security,” Jenner said. “Nobody
in the enterprise market would take a Microsoft desktop telephony solution and
use it as a replacement for a PBX – you need the infrastructure behind it. If
you want to run them [OCS 2007 and the IP PBX] in a complementary fashion, the
integration can be done.”
Microsoft denied OCS 207 was intended as a “rip and replace” for companies’
existing IP PBXs, however. The unified communications platform will only deliver
a subset of basic IP telephony features that falls some way short of those on
offer from Avaya, Cisco et al.
Even so, OCS 2007 can be used as a simplified alternative to complex and
expensive IP PBXs, delivering a presence-aware desktop telephony solution that
offers voice, IM and conferencing. It is based on a union of Microsoft’s
Exchange messaging solution, Live Communications Server (LCS) and Office
Communicator telephony client.
It will be backed up by a host of new telephony end-point devices announced
earlier this month by vendors including NEC, Nortel and Samsung, designed
specifically as an alternative to the expensive proprietary IP handsets on offer
from IP PBX vendors.
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