IT services consultancy Partners in IT yesterday launched a new
subscription-based managed service aimed at providing firms with more affordable
and flexible service desk and IT management capabilities.
The company said the new offering would allow firms to buy service desk,
event monitoring, asset management and key performance indicator reporting-based
managed services on a fixed annual cost and per user licence.
Paul Cash, managing director of Partners in IT, said that the new services
are based on Itil best practices and HP service desk and IT management software.
He added that the new licensing model would make it easier for smaller firms to
access simple service management capabilities, such as call logging for example,
and then evolve the service as their requirements or budgets expand.
"By taking a subscription-led approach, companies can be specific about the
precise needs and requirements they have and purchase the use of those specific
applications only," Cash said. "This means smaller companies, or those with
tighter budgets, can potentially take advantage of the same enterprise-class
solutions available to large companies but at an entry level cost."
Do you agree?
Have your say on this article