LogMeIn has added Mac compatibility to
its remote control and IT support tools, aiding firms that have a mixed
environment of Windows PCs and Apple systems.
Available immediately, LogMeIn Free for Mac is a version of the firm's remote
control service that already enables Windows users to access their computer from
elsewhere via a browser. However, while LogMeIn also offers a Pro subscription
service that lets Windows users transfer files and print to a local printer,
these facilities will not be available in the Mac version until sometime next
year.
"It's a genuinely free and easy way to access your computer from anywhere
using a browser, and now that computer can be a PC or a Mac, and you can access
it from any PC or Mac," said LogMeIn chief technology officer Marton Anka.
New today is a beta version of LogMeIn Rescue for Mac, the firm's support
tool that lets support staff remote control a worker's PC in order to fix
problems. The new element is a Mac-compatible applet that the helpdesk operator
directs a caller to download before they can access the computer.
"This applet and the console were both Windows only before. The console will
remain Windows-only, but the applet will now allow a technician to support Mac
or PC users," said Anka.
The features are identical, according to LogMeIn. "The number one use for
this service is the ability to see what's happening on the users' screen," Anka
said.
LogMeIn Free for Mac and LogMeIn Rescue for Mac are both compatible with OS X
10.4 (Tiger), and OS X 10.5 (Leopard), and run on both Power PC and Intel-based
Macs.
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