Many firms risk exposing sensitive customer data because they are failing to
adequately disguise details when using them in application testing, according to
new research by IT management software vendor
Compuware.
The report found that nearly 60 per cent of UK companies used actual customer
data instead of disguised data to test applications during the development
process. This means that information such as employee records, customer account
numbers, credit card numbers, and other payment information could be exposed,
said Compuware.
Using real customer data during the testing process could expose it to
unauthorised sources such as third party developers, consultants or offshore
personnel, the firm added.
"By taking a holistic view of an organisations' business processes and
looking at the way customer data is used by the applications that support these
processes, organisations can start to tackle the problem," explained Compuware's
enterprise technology manager, Atul Bhovan. "This analysis can then be used to
decide which data should be disguised for use in application testing."
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