Mobile phone firm O2 has created a new
professional services team that businesses can work with when setting up bespoke
mobile solutions. The firm said that its team of experts would help businesses
get the most out of the rapidly evolving area of mobile technology.
O2
Professional Services will work with businesses across four areas. In
initial stages of a business relationship the firm offers an Exploration and
recommendation service. O2 said that this would investigate the customers'
industry and any relevant trends before making recommendations for a suitable
mobile solution.
Then, during the Proving process a managed and supported technical trial is
carried out. This is used to demonstrate and test the system prior to rollout or
implementation. During this process any likely problems should be identified and
removed.
If the system is stable the next stage is Deployment, where O2 assigns
project managers to the customer. These then provide end user trainer and
customisation. Finally, customers can choose to have their solutions managed
remotely by O2.
O2 said that the team is staffed by people expert in mobile technologies, and
were certified with
Prince project
management, Cisco, Microsoft, Lotus, SQL and government information assurance.
Do you agree?
Have your say on this article