google logo

Google teams up with Salesforce

Partnership delivers new cloud computing suite

Written by Rosalie Marshall

Google has teamed up with Salesforce.com to offer the on-demand pioneer's customers access to its range of internet-based productivity tools.

Salesforce for Google Apps will combine Google's email, calendaring, documents, spreadsheets, presentations and instant messaging, with the customer relationship management functions available from Salesforce such as sales, marketing, service and support.

Advertisement

“People have offered up a constant stream of requests to streamline even more of the CRM process,” noted Scott McMullan, Google Apps partner lead, in a Google blog. “At the top of the list are everyday tasks like improved efficiency sending and sharing account emails, easier ways to create and share documents and presentations, and simpler ways to schedule meetings and events."

The Salesforce and Gmail combination will allow businesses to store email communication and keep records of customer interactions. Google Talk conversations will also be able to be attached to customer records stored in Salesforce. Additionally the Salesforce tie-up with Google Docs will allow users to share documents, spreadsheets and presentations with the rest of their marketing team.

The new product is available to all Salesforce.com customers at no additional charge.

Tags:

Related whitepapers

Related jobs

Do you agree?

IT white papers

Search vnunet IThound

Top categories

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Watch

Shaun Nichols and Iain Thomson

10 Oct 2008

7.33 MBPodcast Special: Views from the Valley More...

Podcast image

09 Oct 2008

12.99 MBComputing podcast - IT implications of the banking crisis, and the FSA clamps down on IT security More...

Shaun Nichols and Iain Thomson

03 Oct 2008

6.49 MBPodcast Special: Views from the Valley More...

Poll

Google Android

Google Android

Are you intending to try out a Google Android mobile phone?

Previous poll results

Spotlight

MoD building

Latest data breach leads MPs to demand culture change

MoD admits to losing a hard drive containing up to...  More...

Online shopping

E-retailers urged to prepare for Christmas

Credit crunch sending shoppers online for cheaper presents   More...

Mobile phone

Emerging markets drive mobile growth

Mobile penetration rates expected to reach 95 per cent by...  More...

Digital information

Poor data classification costing companies dear

Millions wasted on searching through clutter, says analyst   More...

Primary Navigation