Latest Services articles
Calyx helps the Irish Stock Exchange fight spam
Integrator rises to the challenge of installing a new email and web security system More...
Retail Assist shops in duty free
Specialist retail VAR completes installation of helpdesk support system at airport duty-free franchise More...
UK firms demand quicker email response times
Survey conducted by Vodafone reveals that an increasing amount of firms expect a response within half an hour More...
Thus offers wider range for enterprise market
Resellers given access to telephone preference service and bulk migration tool More...
Making Technology Relevant
Resellers need to evolve the way they handle their customers to survive the increasingly competitive sector, writes Microsoft's John Curran More...
Expo holds its own in 2008
Despite coming up against obstacles such as the Champions League Final and other channel-focused events taking place in London, Channel Expo 2008 survived the challenge, writes Sara Yirrell More...
Logica stamps deal with Post Office
Services giant wins a five-year contract to implement two business intelligence systems More...
A second time around for CRM?
It is time to give CRM another chance and secure real ROI, writes John Haigh More...
Virgin Atlantic renews outsourcing contract
The airline extended its managed services deal with Tata Consultancy Services until 2011 More...
ITIL and the IT channel
Eric Wright, managing director of Richmond Systems, explains how channel players can profit alongside vendors from higher standards of support desk best practice More...
Making IPTV profitable and popular
Deploying IPTV services requires a seamless process, writes Mark Denton, director of product management at Valista More...
Special report: Support services
The flexibility of third-party service providers means firms can choose the skills they need when they need them More...
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