Homeless charity St
Mungo's and
Tech4all, a
London-based charity that uses technology to alleviate poverty, have launched a
phone service for the homeless.
VoiceMail4All
provides homeless people with their own voicemail number which St Mungo's says
will help vulnerable people to stay in touch with friends and family and
resettlement workers, and to look for accommodation.
Users of the service get a number with an 0208 prefix, making it look like a
normal landline phone number.
They can leave a personal outgoing message when they register and can then
access messages for free at St Mungo's homeless projects or at local rates from
any telephone.
To ensure that they only pay for the call if they have a message to collect,
the service indicates that they have no messages by ringing more than two times,
allowing the user to hang up before a charge is incurred.
Laura Black, VoiceMail4All co-ordinator at St Mungo's, said: "There are many
barriers that prevent homeless people from getting jobs, but not having a
secure, reliable and private phone number that potential employers can contact
you on is a big one.
"VoiceMail4All makes sure that clients can overcome this barrier. We're all
very excited about getting it up and running."
The service uses a telecoms network from
Evoxus, supplied by
Teamphone. A pilot
scheme received £30,000 in funding from
Bridge House
Trust, and £10,000 each from the
London Development Agency,
Full Employment UK and Credit
Suisse First Boston.
St Mungo's and Tech4all are now launching the service across London.
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