The
Electronic
Frontier Foundation (EFF) has asked the
Federal
Trade Commission (FTC) to investigate
AOL over its
privacy practices.
The move comes after AOL accidentally released information on
20
million private search records, before removing the data and apologising for
its actions.
The EFF claims that the action violated AOL's privacy policy and the
Federal
Trade Commission Act.
The privacy group is also urging the FTC to require AOL to notify customers
affected by the disclosure, and to stop logging search data except when
absolutely necessary.
"Search terms can expose the most intimate details of a person's life:
private information about family problems, medical history, financial situation,
political and religious beliefs, sexual preferences, and much more," said EFF
staff attorney Marcia Hofmann.
"At the very least, AOL should notify every customer whose privacy has been
jeopardised by the company's careless handling of this incredibly private
information, and AOL should not store this kind of data in the future when it
does not have to."
The EFF is also trying to
track
down AOL customers affected by the leak, urging them to contact the online
media giant and ask whether their data was released.
"We have asked the FTC to make sure that AOL rectifies the damage and
improves its privacy protection for the future," said EFF staff attorney Kevin
Bankston.
"But this problem is not limited to AOL, because every search company stores
this kind of data.
"Hopefully, AOL's shocking violation of its users' privacy will spur Congress
to clarify that the same law that prevents these companies from disclosing
personal emails also applies to search logs."
Do you agree?
Have your say on this article