Power failure hits ISP host

Small fire, lots of emails hurt

Written by Andrew Charlesworth

The lights went out yesterday morning at one of the London telecoms hubs that carries internet traffic for the likes of BT, Sprint, Deutsche Telekom and Tiscali.

Telehouse, an IT managed services provider to telcos and internet companies, reported a power outage just as the working day was getting started. 

Advertisement

The company declined to say which of its 475 clients were affected, but UK ISPs ClaraNet and the London Internet Exchange are among the known casualties. 

Although the statement from the service provider said that the outage lasted from 08.18 to 12.20, ClaraNet's service status webpage reported the outage starting at 07.43 and continuing to affect the ISP's email and internet access services until 14.14.

The cause of the power failure, it would appear, was a dodgy cable. "One of the two power distribution units (PDU 2) in this room [TFM6] suffered from a power failure to one of the three-phase outputs, caused by a burnt-out cable connection," read a statement from Telehouse.

A statement issued in the afternoon read: "Power was restored to affected customers at approximately 12.20 and this was achieved without the need to isolate the PDU, thereby avoiding further customer disruption."

Telehouse engineers are investigating the cause of the problem and will prepare a post-event report, said a spokesperson.

So, presumably, right now there is an electrician looking at the burned out cable, sucking in air over his teeth and muttering "what cowboy put that in, then?"

Tags:

Related whitepapers

Related jobs

Do you agree?

IT white papers

Search vnunet IThound

Top categories

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Watch

Shaun Nichols and Iain Thomson

10 Oct 2008

7.33 MBPodcast Special: Views from the Valley More...

Podcast image

09 Oct 2008

12.99 MBComputing podcast - IT implications of the banking crisis, and the FSA clamps down on IT security More...

Shaun Nichols and Iain Thomson

03 Oct 2008

6.49 MBPodcast Special: Views from the Valley More...

Poll

Google Android

Google Android

Are you intending to try out a Google Android mobile phone?

Previous poll results

Spotlight

Microsoft

Microsoft plans Silverlight 2.0 announcement

Web application tool revamp promised later today   More...

Stock prices

Security disclosures tip the stock market

Events such as Microsoft's Patch Tuesday could be used for...  More...

Blogs

Analyst predicts Web 2.0 fire sale

Prices for online apps could soon plummet, says Forrester   More...

MoD building

Latest data breach leads MPs to demand culture change

MoD admits to losing a hard drive containing up to...  More...

Primary Navigation