Sony has
appointed a high-ranking executive to look after product quality and safety,
following the fallout from product recalls caused by its
faulty
batteries.
Makoto Kogure was previously president of the Japanese giant's TV division.
Sony claims that its plans to focus senior executive resources on product
quality predate last month's battery debacle.
Sony estimates that the recalls will cost the company up to $265m. Sony
announced that it has changed its battery manufacturing processes to address the
issue and improve safety.
The elctronics giant explained how the faulty lithium-ion battery cells could
sometimes short circuit, pouring out their stored energy in a runaway reaction
which can cause overheating and fire.
"On rare occasions, microscopic metal particles in the recalled battery cells
may come into contact with other parts of the battery cell, leading to a short
circuit within the cell," said a Sony statement.
"Typically, a battery pack will simply power off when a cell short circuit
occurs. However, under certain rare conditions, an internal short circuit may
lead to cell overheating and potentially flames.
"The potential for this to occur can be affected by variations in the system
configurations found in different notebook computers.
"Sony has introduced a number of additional safeguards into its battery
manufacturing process to address this condition and to provide a greater level
of safety and security."
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