Online Christmas shopping
UK shoppers spent £3.26bn online during November

Web retailers cash in on record breaking November

£3bn barrier broken as Christmas shoppers swarm online

Written by Robert Jaques

Advertisement

Christmas shopping helped UK internet retailers to cash in on a record £3bn of online spending in November.

Interactive Media in Retail Group (IMRG) estimates that £3.26bn was spent online during the month, at an average rate of £4.57m per hour, approximately 45 per cent more than in the same period last year.

November's internet sales were more than £500m higher than those of the previous month, when the IMRG Index recorded a value of £2.72bn for October.

This increase was 10 times the average monthly increase of £50m recorded during the first 10 months of 2006.

During the same 10-month period two years ago, the average growth rate was just £16m per month.

"Internet shopping is hugely attractive for consumers, especially at Christmas, as these figures show," said IMRG chief executive James Roper.

"The November values are in line with our earlier forecasts and confirm that we are likely to see a total of £7bn being spent online by UK shoppers in the 10-week run-up to Christmas.

"Although no longer a surprise, growth of this magnitude is nevertheless breathtaking. Christmas trading in 2000 was worth well under £500m, and we thought that was huge at the time.

"Now we can see that the e-retail market is just getting into its stride, and has large potential for long-term growth."

Chris Russell, a director at eDigital Research, added: "The internet sets expectations of instant intelligent response, so our new IMRG Customer Service Index will employ large-scale real-time research to check on just how well suppliers are either meeting or dashing their customers' hopes.

"Early results are surprisingly positive, although there is evidently much room for improvement.

"Consumers are telling the marketplace very clearly what they want, and brands that listen and respond appropriately have every opportunity to thrive in the e-retail age."

Christian Robinson, managing director of Firebox.com, reported that November was "a great month" for the online retailer, which saw its sales jump by nearly 30 per cent against last year's figures.

Alex Croft, managing director of Game Group's online business, said: "The expectations of Game's customers have increased steadily over the past 24 months."

Tags:

Further reading

Related whitepapers

Related jobs

Do you agree?

Most commented stories

IT white papers

Search vnunet IThound

Top categories

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Watch

05 Sep 2008

8.64 MBPodcast Special: Views from the Valley More...

Podcast image

04 Sep 2008

12.7 MBComputing podcast 4 September 2008 More...

Podcast logo

02 Sep 2008

8.39 MBEco-Entrepreneur Podcast: Bulldog More...

Poll

INTERNET EXPLORER 8

INTERNET EXPLORER 8

Are you intending to download Internet Explorer 8 when it becomes available?

Previous poll results

Spotlight

LogMeIn Rescue+Mobile

BlackBerry gets LogMeIn remote support

Rescue+Mobile lets a support technician take control of the handset   More...

Dell manufacturing plant

Dell planning factory closures to cut costs

Report claims that PC maker is looking to sell off...  More...

Google Chrome

More growing pains for Chrome

Google wrestles with licensing and security problems   More...

Smartphone

US takes 3G crown from Europe

Americans finally catch up with Europeans in adoption of 3G   More...

Primary Navigation