Apple iPhone
Apple could opt to sell the iPhone through its existing dealer networks

EU operators bemoan Apple's iPhone arrogance

Demands leave operators 'adamant that they will never offer the iPhone'

Written by Tom Sanders in California

Apple might choose a retail-only strategy when it launches its iPhone in Europe, as operators are complaining about the firm's arrogant demands. 

"Operators consistently told us, not for attribution, of course, that they had spoken to Apple and found the company 'unbelievably arrogant', making demands that 'simply cannot be justified no matter how hot the product is'," Avi Greengart, a principal analyst at Current Analysis, wrote in an advisory on Monday.

"Several [operators] were adamant that they will never offer the iPhone."

The operators did not disclose to Greengart what demands Apple had imposed on European operators, he said in a phone interview.

Apple is preparing a US iPhone launch on 29 June. The company has previously promised a European release in the fourth quarter of this year. 

In the US the device will be available only through mobile provider AT&T, previously known as Cingular. Apple has previously said that it is looking for a single partner for the entire European market.  

Greengart suggested that Orange would be well suited to offer the iPhone, because it is the only operator that has significant Edge coverage in Europe.

The first version of the iPhone will feature an Edge radio, but lacks 3G capability. Edge is commonly referred to as 2.8G because it offers slightly slower data transaction rates that 3G.

Instead of partnering with an operator, Apple could opt to sell the iPhone through its existing dealer networks or partner with specialised mobile phone retailers such as Carphone Warehouse which has subsidiaries throughout Western Europe.

If Apple decided to sell the iPhone directly to consumers, it would have to sell the devices without simlock, allowing the buyer to insert their own Sim card.

This is not an option for the US market because several providers do not use Sim cards, and because operators use different network standards that prevent the iPhone working on some networks.

But going operator-free would pose a new challenge for Apple because the phone relies on the provider to power features such as the visual voice mail.

This allows the user to view and select the sender of a message, instead of having to listen to the entire queue of left messages.

This would force Apple to host voicemail or seek an outside partnership to bypass the voicemail services offered by operators.

Tags:

Further reading

Apple iPhone gets thumbs-up from FCC

Federal Communications Commission approves Apple mobile for use   More...

Apple calls on iPhone developers

Third-party apps to run on Safari engine, but no direct access to the phone   More...

Apple iPhone to hit stores on 29 June

Apple slips release date into TV ads   More...

HTC phone has the soft Touch

HTC Touch handset takes aim at the iPhone   More...

Related articles

Adobe puts 'iSpin' on mobile Flash

New version of player guns for the iPhone crowd   More...

T-Mobile wins German iPhone contract

Apple names second European carrier   More...

Major operators back Femto Forum

Big names help push femtocell development   More...

UK prepares for iPhone fever

Fans queue in the rain as launch nears   More...

Do you agree?

Advertisement

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Advertisement

Watch

16 May 2008

2.97 MBXP on OLPC, broken dreams and Yahoo fights back More...

15 May 2008

3.28 MBDark fibre, mobile TV and solar power More...

14 May 2008

2.66 MBOnline inequality, mobile thumbprints and corporate raids More...

Poll

HOME WORKING

HOME WORKING

Do you let any or all of your employees work from home?

Previous poll results

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Spotlight

OLPC

OLPC to ship with Windows XP

Microsoft teams up with One Laptop per Child project   More...

The Sims

The Sims goes flat-pack with Ikea

Virtual world gets Swedish wood   More...

Advertisement

Microsoft-Yahoo

Yahoo board fights back at Icahn

Investor accused of 'significant misunderstanding' in Microsoft saga   More...

MySpace

Woman charged over MySpace suicide

Lori Drew indicted on federal charges   More...

Advertisement