Gartner warns of enterprise IT 'consumerisation'

Staff increasingly dictating the corporate IT agenda

Written by Robert Jaques

One of the most significant and growing threats to enterprise security is the 'consumerisation' of IT, and security managers must prepare to meet the risks as more consumer technologies enter the enterprise.

The warning comes from industry analyst Gartner which envisions that, as employees expect to use more personal equipment and services at work, enterprises are simultaneously adopting more consumer technologies in business operations.

"Although consumer technologies create new risks for the enterprise, eliminating their use is increasingly difficult and impractical," said Rich Mogull, a research vice president at Gartner.

"By taking security precautions and investing in foundational security technologies now, enterprises can prepare for the increasing use of consumer devices, services and networks with their organisation and manage these risks."

Tools exist to manage the risks of consumerisation, the analyst said, and many of these, such as Network Access Control or Content Management Framework/Data Link Protocol (CMF/DLP), are being adopted by enterprises to manage other threats and can be configured for consumerisation threats.

While in some cases it may be too early or costly to invest in less mature tools, enterprises can start with policies and procedures to help guide future technology deployments.

Gartner has identified four consumerisation issues for which IT managers must prepare:

  • Consumer email and communications services, such as instant messaging and voice over IP which are often accessed from work
  • Blogs, social networks and other web 2.0 services, which offer potential new channels for malicious software
  • Smartphones and media-centric devices, which offer large amounts of storage and can run increasingly robust applications
  • Broadband penetration and use of wireless networks, which prompt employees to connect to enterprise resources through unmanaged networks and remote devices

"Most organisations will find themselves unable to completely block these services for cultural, if not technical, reasons but security options are available to limit the risks that consumer communications services create," said Mogull.

"Enterprises can look at vectors for malicious software or violations of corporate communications policies.

"Current acceptable use policies often do not cover these areas, and traditional email security or firewalls and URL filtering do not deal with them effectively."

Gartner advises enterprises to define clear policies about what is, and what is not, allowed with regard to these services.

Enterprises should also configure web security gateways to block any services unapproved for use in the workplace, and configure CMF/DLP solutions to monitor and enforce policies on HTTP traffic.

Tags:

Further reading

Related articles

Enterprises ignore social networking at their peril

The gain is worth the pain, says gartner   More...

New Year resolutions for security managers

Time to push security up the IT agenda   More...

Hackers step up website attacks

Security forecast for 2008 makes grim reading   More...

Trend Micro teams up with Crossbeam for web security

Websites the main vector for malware   More...

Do you agree?

Advertisement

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Advertisement

Watch

25 Jul 2008

7.85 MBPodcast Special: Views from the Valley More...

24 Jul 2008

3.68 MBSpammer jailed, Esquire e-cover, and network passwords More...

23 Jul 2008

2.99 MBSmall time security, official 'spying' requests and a spammer jail break More...

Poll

EUROPEAN E-COMMERCE

EUROPEAN E-COMMERCE

Are you happy making an online purchase from another European country?

Previous poll results

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Spotlight

Credit card transaction

Credit card fraud rampant in the UK

Attempted frauds go unreported and ignored, analysts claim   More...

Intel

Intel rolls out new embedded line-up

System-on-a-chip offerings promise footprint and power saving   More...

Advertisement

Network cables

Tech giants collaborate on wireless HD

Another attempt at cable-free transmission in the home   More...

iPhone fever fills AT&T coffers

US provider cashes in on Apple smartphone   More...

Advertisement