The majority of UK internet users want
Google to
maintain its position as the leading search engine in five years' time, despite
the recent controversy surrounding its privacy practices.
"This data shows how confident searchers are of Google and how much goodwill
the search [company] has won," said Andrew Girdwood, head of search at digital
marketing agency
Bigmouthmedia.
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"Marketers using Google should treat this goodwill with care but also look to
harness it effectively for their own campaigns."
A Bigmouthmedia survey asked participants two similar, but quite different
questions: whether they thought Google would still be the leading search engine
in five years; and whether they wanted Google to be leading search engine in
five years.
In the first instance 61 per cent of respondents indicated that Google would
retain its dominance. Only eight per cent said 'no' and the remaining 32 per
cent were 'unsure'.
However, when asked whether they wanted Google to be the leading search
engine in five years, only 53 per cent responded 'yes' and 40 per cent were
'unsure'.
"Google faces a huge challenge in not being seen as trying to gobble up the
world," said Danny Sullivan, editor-in-chief of
Search
Engine Land.
"I suspect the best way to counter concerns is to be open in advance of any
moves, hear feedback and be shown as actually responsive by making some changes.
"I think recent moves with the
cookies and log data
retention is an example of this, although it is sadly countered by
StreetView being rolled out without any heads-up that it was coming to warn the
public."
The survey results suggest that, despite public relations issues surrounding
the negative reactions to its
policy in
China, its
methods of
selling ads and the
DoubleClick
acquisition, Google still enjoys the support of the general public and will
do for the foreseeable future.
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