BT hamstrings Home Hub hackers

Remote Assistance feature switched off completely

Written by Matt Chapman

BT has filled a security hole in its Home Hub service which could allow hackers to take control of the internet router.

The company has bypassed the problem by removing the Remote Assistance feature that allows BT admin staff to take control of the device.

"As part of BT’s commitment to protect its customers against internet security threats, the 'Remote Assistance' feature within the BT Home Hub Manager software is being deactivated," an official BT statement said.

"The removal of this feature, which is not required for normal operation of the Hub, does not impair any BT Total Broadband services and will not affect other PC-based remote access applications or remote upgrades."

Home Hub users clicking on a specially crafted link could have allowed a malicious user to bypass the administrator password procedure.

BT said that even though the Remote Assistance option will still appear on the Hub Manager's menus, users will not be able to activate it.

The option will be removed completely from future versions of the Hub Manager in the next firmware update.

Support for BT users will now be administered using the separate Remote Access feature.

BT has around two million Home Hub users in the UK.

Tags:

Further reading

Storm Worm may have blown itself out

University researcher claims the Zhelatin Trojan is dying down   More...

Attackers feast on Real Player flaw

Real promises to patch hole as soon as possible   More...

SMEs vulnerable to growing web threats

Small companies need to wise up to spyware   More...

SuSE patches 'highly critical' Java flaw

Remote system access possible unless update is applied   More...

Related articles

New Year resolutions for security managers

Time to push security up the IT agenda   More...

Hackers offer instant iPhone crack

Site automatically strips iPhone protections   More...

Highly critical flaw found in Microsoft Excel

Vulnerability could be exploited to compromise a user's system   More...

Check Point puts ForceField around browsers

ZoneAlarm plays in the sandbox   More...

Do you agree?

Advertisement

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Advertisement

Watch

25 Jul 2008

7.85 MBPodcast Special: Views from the Valley More...

24 Jul 2008

3.68 MBSpammer jailed, Esquire e-cover, and network passwords More...

23 Jul 2008

2.99 MBSmall time security, official 'spying' requests and a spammer jail break More...

Poll

EUROPEAN E-COMMERCE

EUROPEAN E-COMMERCE

Are you happy making an online purchase from another European country?

Previous poll results

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Spotlight

Credit card transaction

Credit card fraud rampant in the UK

Attempted frauds go unreported and ignored, analysts claim   More...

Intel

Intel rolls out new embedded line-up

System-on-a-chip offerings promise footprint and power saving   More...

Advertisement

Network cables

Tech giants collaborate on wireless HD

Another attempt at cable-free transmission in the home   More...

iPhone fever fills AT&T coffers

US provider cashes in on Apple smartphone   More...

Advertisement