Broadband
The remaining pool of dial-up users is shrinking fast

New UK broadband subscribers plummet

Subscriptions hit the dial-up crunch

Written by Robert Jaques

The third quarter of 2007 was a "bad one" for the UK broadband industry as new subscribers plummeted, market experts reported today.

Point Topic estimates that UK ISPs added no more than 470,000 new subscribers from July to September to reach a total of 14.98 million.

This is down from 510,000 net additions in the second quarter, which itself showed a sharp slowdown in growth from previous quarters.

Results expected from Virgin Media on 7 November and BT on 8 November are likely to reveal the lowest broadband gains since early 2003 when the whole industry was much smaller, Point Topic noted.

"The reason for the sudden drop is largely the shrinking size of the remaining pool of dial-up users," said Tim Johnson, chief analyst at Point Topic.

"There fewer [dial-up users] and the ones that are left are more resistant to change. On top of that, the industry has been failing to bring enough new homes on line."

Johnson observed that dial-up users generally have low levels of internet usage, often for email only, and see no reason to pay extra for broadband.

Such users are also put off by the widely reported problems in getting a broadband connection up and running, and controversy over the gap between promised and actual speeds.

These factors are having a negative impact on broadband subscriptions as ISPs have relied on shifting users from dial-up for almost all their subscriber growth in the past 12 months.

The decline is not only bad for business but shows a deeply entrenched social divide, according to Point Topic.

"We believe this sends a danger signal for broadband Britain with almost 40 per cent of British households on the wrong side of the digital divide," said Johnson.

"The social and economic progress of the UK will be stalled unless the great majority of these homes can be brought on to the internet."

Broadband in the UK should still be close to 15.5 million lines by the end of the year, showing at least 17 per cent overall growth for the year, Point Topic estimates.

Tags:

Further reading

ADSL could get huge speed boost

Noise reduction algorithm boosts data rates   More...

Net neutrality debate heats up

Tough questions facing cable operators   More...

UK SMEs not capitalising on the web

Small firms falling behind in Europe, says Institute of Directors   More...

US surfers vote for converged voice services

Consumers indicate 'overwhelming preference' for a single provider   More...

Related articles

UK to reach 21 million broadband lines by 2013

But the rate of growth in subscriptions is slowing rapidly   More...

China facing broadband digital divide

Rural markets remain virtually untapped, says analyst   More...

20 million US households have no web access

One-fifth of household heads has never used email   More...

Big Six tighten grip on UK broadband

Major players putting the squeeze on smaller ISPs   More...

Do you agree?

Advertisement

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Advertisement

Watch

08 Jul 2008

3.67 MBSafe browsing, voice recognition and cyber-criminals More...

07 Jul 2008

2.76 MBLaptops on holiday, gaming in Vietnam and 'unbreakable' encryption More...

04 Jul 2008

5.51 MBPodcast Special: Views from the Valley More...

Poll

EUROPEAN E-COMMERCE

EUROPEAN E-COMMERCE

Are you happy making an online purchase from another European country?

Previous poll results

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Spotlight

Firefox

Firefox users shown to be safer

Internet Explorer users the worst of the bunch   More...

Internet Corporation for Assigned Names and Numbers

Icann downplays recent site hacks

Redirects were 'limited', says organisation   More...

Advertisement

DNA

Boffins build artificial DNA

Could be used in the ultimate computer   More...

Microsoft

Microsoft outlines appeal against EU fine

Two sides back in court   More...

Advertisement