PC user
IT management will be replaced by a simple plug-and-play approach over the internet

Traditional IT department 'dead' by 2013

Hosted services model will make IT a utility

Written by Ian Williams

IT has become a utility and will be replaced by a simple plug-and-play approach over the internet

Charles Black Chief executive, Nasstar

The desktop as we know it, and the services of the traditional IT department, will be relegated to the annals of history within the next five years, according to hosted desktop firm Nasstar.

Charles Black, chief executive at Nasstar, claimed that in-house systems and management will soon be a thing of the past.

Companies will instead turn to the internet to deliver core computing services, thereby cutting out the cost, man-hours and productivity being sacrificed to the management of employee desktops.

This migration to a software-as-a-service model will make traditional IT departments redundant within five years, as office workers log-on to the internet to access everything they need.

Day-to-day applications, such as productivity suites, accounting software, CRM systems and even bespoke applications, will be delivered in this way, according to Black.

"IT has become a utility," he said. "In the same way that companies don't have a chief electricity officer to help people plug in and power their devices, the costly overhead of IT management will be replaced by a simple plug-and-play approach over the internet."

Many applications are already offered on a hosted model and are accessible via the internet. Black believes that this convergence will continue to grow, offering a single standard desktop interface to all applications and content.

Companies will be able to eliminate capital expenditure on core computing services, and reduce traditional IT headaches such as support, installation and software asset management.

This move will also help accelerate the trend towards mobile working, as employees will access applications and their own desktop from anywhere.

"The IT industry is in the middle of an industrial transformation which is ending the need for IT staff who install and support traditional on-premise desktop computers," said Black.

However, this change in infrastructure management will not put technical staff out of a job, but will allow them to shift their attention to more creative and important functions.

"As with any industry where technology transforms the way things work there will have to be a redeployment of skills," explained Black.

"IT staff should have their skills focused on delivering competitive advantage for their businesses, rather than being retained to deliver standard computing services that are a utility and delivered over the internet.

"Companies should be quick to change the focus of their IT department to be business development departments that ensure business success."

Further reading

Enterprises plug into hosted services

SaaS moving from small firms to enterprises, says In-Stat   More...

Small firms plug into software-as-a-service

Adoption rising steadily in the US, claims report   More...

Fasthosts offers pay-as-you-go Office 2007

Downloadable Microsoft suite starts at £5 per month   More...

Google Apps adds email security

Message filtering, encryption and archiving   More...

Related articles

Europe turns to hosted contact centres

Shift from capital to operational expenditure proves attractive   More...

Google Apps adds email security

Message filtering, encryption and archiving   More...

UK adults 'addicted' to email

Up to half of us of can't live without a daily fix   More...

Salesforce feels the Visualforce

Interface tool touted as key to developer offering   More...

Do you agree?

Advertisement

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Advertisement

Watch

09 May 2008

2.51 MBWiMax muddle, Google tactics and asteroid bunkum More...

08 May 2008

3.26 MBBroadband Anywhere, phone-free transport and Web 3.0 More...

07 May 2008

3.19 MBUK success, a paucity of IT women and robot wars More...

Poll

DATA ENCRYPTION

DATA ENCRYPTION

Should encryption be mandatory for all personal data held by companies and governments?

Previous poll results

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Spotlight

Ofcom

Ofcom outlines future wireless vision

Wi-Fi healthcare and intelligent car brakes in the pipeline   More...

HP

HP Labs opens doors to academia

Innovation Research Program invites proposals related to current research   More...

Advertisement

Asteroid

Nasa plans manned mission to asteroid

Bruce Willis thankfully not going   More...

MySpace

MySpace offers opt-in data sharing

Deals signed with Photobucket, Twitter, eBay and Yahoo   More...

Advertisement